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Vital technical support team provides broadband technology platforms that
enable them to deliver revenue-generating applications, Internet and network
services to municipal customers while maximizing existing infrastructure
investments. Vital’s service
creation policy gives them the ability to provide the end user a dynamic way to
define, deliver and manage their information over a private secure network. Continuity
and Recovery Services help you maintain your core business functions in
emergency situations. With 3 NOC recovery centers in 3 different lattas, we can
get your data back up and running quickly.
We work with you to identify the critical business processes that must be
preserved in an emergency situation. We can reroute your Internet traffic to one
of our recovery centers while retaining the same Internet address for your
customers. Our call center can make sure your citizens stay in touch with you.
Our high levels of customer satisfaction and ISO 9001 certification makes us the
provider of choice for municipal recovery services. Let us help you turn a
potentially devastating situation into a controlled recovery process. •Hardware
Vendor: 3 year warranty on all PC’s parts and labor onsite. •Training
on software for all municipal employees is continually on going as enhancements
are made to our software. •Expert Full Time staff for all support issues.
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